Privacy Policy

Last updated: September 19, 2026

At Portalside, we respect your privacy and are committed to protecting the personal information you provide while using our website, digital business card platform, and related services.

This Privacy Policy explains how we collect, use, store, process, and protect your information when you use Portalside.

1. Information We Collect

We may collect the following information when you create an account or use our services:

• Name

• Email address

• Phone number

• Business or professional information

• Profile photograph

• Business address

• Website and social media links

• Digital business card information

• Products, services, gallery, contact, and other profile information you choose to add

• Payment and transaction information

• Account and subscription information

• Information you voluntarily provide through forms or communications

• Technical information such as browser type, device information, IP address, and general usage information where necessary for operating and securing the service

2. Account Information

When you create a Portalside account, we collect information necessary to create and manage your account and provide our services.

You are responsible for ensuring that the information provided by you is accurate, complete, and up to date.

You are also responsible for maintaining the security of your account credentials.

3. Digital Business Card Information

Information that you add to your digital business card may be displayed publicly through your digital business card link, depending on the settings and information you choose to publish.

This may include your name, profile photograph, business information, contact details, website, social media links, products, services, gallery, and other information you choose to make available.

Please do not add sensitive, confidential, financial, authentication, or other information that you do not want to make publicly available to your digital business card.

4. Payment Information

Payments may be processed through third-party payment service providers or payment methods made available by Portalside.

Portalside does not necessarily store complete payment card details.

For manual or UPI payments, Portalside may receive and store payment-related information such as transaction details, payment reference numbers, screenshots, or other information submitted for payment verification.

Payment information may also be processed and handled by the applicable payment provider according to its own privacy policy and security practices.

5. How We Use Your Information

We may use collected information to:

• Create and manage your Portalside account

• Provide and maintain our services

• Create and display your digital business card

• Process subscriptions and payments

• Verify manual or UPI payments

• Manage your subscription and plan access

• Send account-related communications

• Send password reset and verification emails

• Send subscription and payment notifications

• Respond to customer support requests

• Improve our website, platform, and services

• Maintain platform security

• Prevent fraud, abuse, spam, and unauthorized activity

• Troubleshoot technical issues

• Comply with applicable legal and regulatory requirements

6. Email Communications

We may send service-related emails such as account notifications, password reset links, email verification messages, payment-related information, subscription notifications, security notifications, and other necessary communications.

Where applicable, promotional or marketing communications may be sent according to your preferences and applicable laws.

You may opt out of promotional communications where an applicable unsubscribe option is provided. Service-related communications may still be sent when necessary to provide or secure your account and services.

7. Cookies and Similar Technologies

Portalside may use cookies and similar technologies to maintain user sessions, remember preferences, improve functionality, maintain security, and understand how our website and services are used.

You can control or restrict cookies through your browser settings. Disabling certain cookies may affect some functionality of the website.

8. Sharing of Information

We do not sell or rent your personal information.

We may share or disclose information with trusted third-party service providers when necessary to operate our services, including providers used for:

• Hosting and infrastructure

• Payment processing

• Email delivery

• Security and fraud prevention

• Technical support

• Analytics and service improvement

These service providers may process information on our behalf and are expected to handle information according to applicable requirements and their contractual or legal obligations.

9. Legal Requirements

We may disclose information when required to do so by applicable law, legal process, court order, governmental authority, or other lawful request.

We may also disclose information when reasonably necessary to protect the rights, safety, security, property, or interests of Portalside, our users, or others.

10. Data Security

We use reasonable technical and organizational measures to protect your information from unauthorized access, alteration, disclosure, misuse, or destruction.

However, no method of transmission over the internet or electronic storage can be guaranteed to be completely secure.

Users are also responsible for maintaining the confidentiality of their account credentials and for taking reasonable steps to protect their accounts.

11. Data Retention

We retain personal information for as long as reasonably necessary to provide our services, maintain accounts, manage subscriptions, comply with legal obligations, resolve disputes, prevent fraud, and enforce our agreements.

When personal information is no longer reasonably required for these purposes, it may be deleted, anonymized, or otherwise handled in accordance with applicable requirements.

12. Data Access, Correction, and Deletion Requests

Subject to applicable law and verification requirements, users may contact Portalside regarding questions or requests concerning their personal information, including requests for access, correction, or deletion where applicable.

Requests can be submitted using the contact information provided in this Privacy Policy.

Portalside may need to verify the identity of the requester before processing certain requests.

13. Third-Party Services and Links

Our website or digital business cards may contain links to third-party websites, platforms, payment services, social networks, or other services.

Portalside is not responsible for the privacy practices, content, security, or policies of third-party websites or services.

We recommend reviewing the applicable privacy policies of third-party services before providing personal information to them.

14. Children's Privacy

Portalside is not intended for children under the age of 18.

We do not knowingly process personal data of children except where permitted and handled in accordance with applicable laws and requirements.

If we become aware that personal data of a child has been collected or processed in a manner that is not permitted, we will take reasonable steps to address the situation in accordance with applicable requirements.

15. International Data Processing

Depending on the service providers and infrastructure used by Portalside, personal information may be processed or stored in locations outside India.

Where applicable, such processing will be carried out in accordance with applicable legal requirements and appropriate safeguards.

16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

When changes are made, we will update the "Last updated" date on this page.

We encourage users to review this Privacy Policy periodically to remain informed about how their information is handled.

17. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or the processing of your personal information, you can contact us at:

Email: support@portalside.in

Website: https://portalside.in

Phone/WhatsApp: +91 84190 95455