Shipping and Delivery Policy
Last updated: September 19, 2026
Portalside provides digital business card and online professional profile services. Since our services are delivered digitally, physical shipping or delivery is not applicable.
1. Digital Service Delivery
After a successful purchase or subscription, access to the applicable Portalside service may be provided electronically through the user's registered account.
2. Account Access
Users can access their purchased services by logging into their Portalside account using their registered credentials.
After activation, users can access and manage their digital business card and applicable platform features through their Portalside account.
3. Digital Business Card Delivery
Once a digital business card or applicable subscription has been successfully activated, the user can create, manage, customize, and share their digital business card through the Portalside platform.
The digital business card is delivered electronically through the Portalside platform and does not require physical delivery.
4. Payment Confirmation
After a successful payment, the applicable subscription or service may be activated according to the purchased plan.
For payments made through manual or UPI payment methods, activation may require payment verification by Portalside.
If payment has been deducted but the service has not been activated, please contact us with your transaction details and payment proof.
5. Delivery Time
Digital services are generally made available after successful payment and account activation.
For payments processed automatically through an available payment gateway, activation may occur after successful payment confirmation.
For manual or UPI payments, activation may take additional time because the payment may require manual verification.
Actual activation time may depend on payment processing, verification, and technical circumstances.
6. No Physical Shipping
Portalside does not normally ship physical products as part of its digital business card services.
Therefore, shipping charges, courier delivery, physical delivery addresses, and physical delivery timelines do not apply to Portalside's digital services.
7. Technical Issues
If you experience difficulty accessing a purchased service, digital business card, or your Portalside account, please contact our support team so that we can investigate and assist you.
Temporary technical issues, maintenance, server migration, or software updates may temporarily affect access to the service.
8. Service Availability
Portalside aims to maintain continuous access to its digital services but does not guarantee uninterrupted availability at all times.
Portalside may temporarily restrict access when required for maintenance, security updates, infrastructure changes, or technical improvements.
9. Contact Us
For questions regarding service delivery, payment activation, or account access, please contact:
Portalside
Email: support@portalside.in
Website: https://portalside.in
Phone/WhatsApp: +91 84190 95455
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